Shipping & Delivery


SINGAPORE 

Free Standard (Courier) : 2-5 working days

All domestic orders are shipped with tracking information.  

INTERNATIONAL 

Standard (Courier) : SG$8 to $20 / 8-20 working days

All international orders are shipped with tracking information. 

INTERNATIONAL TAXES AND DUTIES

The buyer is responsible for any taxes, customs charges and duties incurred on their purchases or shipment of the item that are determined by the customs agency within the destination country. All international packages are shipped DDU (duties and taxes unpaid), meaning these fees are not included in the price of goods purchased from our website. It is the buyer's responsibility to pay these fees in order to receive the parcel. More information can be obtained by contacting your local customs office. 

WRONG ADDRESS ENTERED

It is the buyer's responsibility to enter the correct shipping address for any purchases from our website. We ship to the shipping address listed in your order, please ensure that the address provided is correct and in full to prevent any shipping delays or errors.

Incomplete shipping addresses may result in return mail. In such event to redeliver, additional shipping charges will be imposed for reshipping. A $10 ‘return to sender’ fee and further $5 fee will be charged for domestic order. 

For international orders, packages will have to be returned to sender before shipping out again. This process may take 2-8 weeks. A fee will be charged to resend the item out. 

PRE-ORDERS & BACKORDERS

Please note that the 'dispatch by' date is a guide only and items can be shipped before or after this date.

If your order contains both in-stock and pre-order/backorder items, we will send your entire order when all items are ready. If you wish to receive the items in stock first, please place your orders separately.